Slots / Mobile
bet95 is straightforward about what data we collect from your account, how we use it, and what choices you have. Access to our platform depends on your local law and eligible regions in Bangladesh.
When you open an account with us, we collect the details you enter during registration — your name, contact information, and the credentials you use to sign in. When you make a deposit or withdrawal through Rocket, Upay, or Bank Transfer, we record the transaction reference and the method used so your wallet history stays accurate and disputes can be resolved. We do not store your full payment credentials on our servers; the data we hold is limited to what is necessary to operate your account and verify your activity. We also collect device and session data — browser type, IP address, and session timestamps — to keep your account secure across mobile and desktop access. This information helps us detect unusual sign-in patterns and protect against unauthorised access. We retain account records for as long as your account remains active and for the period required to handle any outstanding queries or regulatory obligations in the eligible regions where we operate. You can contact our support team at any time to ask what data we hold or to raise a correction request. Availability of our services, and the data obligations that apply, depend on your local law and the eligible regions we serve.
This policy applies to data processed through bet95 directly — your account, your signed-in sessions, and the transactions you initiate. It does not extend to third-party services you reach from links on our pages, and it does not govern how payment providers such as Rocket or Upay handle data on their own platforms. Each area below explains what sits inside and outside our responsibility.
Data you enter when creating or signing into your account — email, credentials, contact details — falls fully within this policy. We control how it is stored, who can access it, and how long it is kept.
Deposit and withdrawal records through Rocket, Upay, or Bank Transfer are covered here for the portion we process. The payment provider's own data practices sit outside our policy; check their terms separately.
Session cookies, page-view data, and device identifiers collected while you browse the platform fall inside this policy. We use them for account security and session continuity, not for selling data to third parties.
Links to external sites, embedded tools, or services outside bet95's own infrastructure are not covered by this policy. Once you leave our platform, the third party's privacy terms apply.
You have several practical choices about the data we hold. The most direct route is your account settings page, where you can review the contact details and preferences currently on record and update them yourself. If you spot an error — a wrong phone number, an outdated email, or a mismatch with the name on your Rocket or Bank Transfer account — you can correct it there or contact our support team to request a manual update. You can also ask us what data we hold on your account, and we will describe it clearly without requiring you to navigate legal language. If you want to close your account and request deletion of personal data, you can submit that request through our published support route; we will confirm what can be removed and what we are required to retain for the period that applies in eligible regions. Every request is handled by the same team that manages account queries — you do not need to go through a separate process.
Sign into your account and open the account settings section. Your registered contact details, linked payment methods, and session history are visible there for your review at any time.
Update your email, phone, or name directly in account settings. If the field is locked — for example, to match a verified Rocket or Upay account — contact support and we will walk through the correction process with you.
If you want to know specifically what we hold, send a request through our support channel. We will respond with a clear description of the data categories on your account without requiring a formal legal submission.
To close your account and ask for data removal, contact us through the published support route. We will confirm what is deleted immediately and what must be retained under the retention period for eligible regions.
All privacy-related questions, correction requests, and account data inquiries go through the same support team that handles general account help. Use the route that works for your situation — email for detailed written requests, live chat for a quick answer about what your account holds.
Open the chat widget on bet95 while signed in. Identify your query as a privacy or data question so the agent can pull up your account record directly and respond without passing you between teams.
Send your request to the support email address published on the Contact page of bet95. Include your registered account email so we can locate your record. Written requests for data review or correction are handled through this channel.
For routine corrections — contact details, linked wallet updates for Rocket or Bank Transfer — the fastest route is your account settings page. Changes you make there take effect on your account immediately without needing agent assistance.
Our approach to data handling is built around keeping your account functional and your information contained. We do not sell or share your personal data with advertising networks. Session cookies keep you signed in across devices — if you switch from mobile to desktop mid-session, your account state carries over without requiring you to log in again. You can clear cookies through your browser settings at any time, though this will end your current session.
We use session cookies to maintain your signed-in state across mobile and desktop. These cookies expire when you sign out or close the browser. You can manage cookie preferences through your browser settings; blocking all cookies will affect sign-in functionality.
Sign-in attempts, device changes, and session timestamps are logged to detect access that does not match your normal pattern. If we detect something unusual, your account may be prompted for re-verification before access continues.
We keep your account data for as long as your account is active. After closure, we retain the minimum records required to resolve any outstanding queries and meet the obligations that apply in the eligible regions we serve.
When this policy changes in a material way, we post a notice on the platform and update the version date on this page. Continuing to use your account after a change is posted means you have had the opportunity to review the update.
These are the questions we hear most often about how bet95 handles your account data, what rights you have, and how to act on them.
We collect the name, email address, and contact details you enter during registration. We also record device and session data — browser type, IP address, and sign-in timestamps — to keep your account secure. We do not collect more than what is needed to operate your account.
We store transaction references and the payment method used — for example, that a deposit was made through Rocket or Bank Transfer — so your wallet history stays accurate. We do not store full payment credentials. The payment provider holds those details under their own data policy.
Sign into your account and check the account settings page for the details currently on record. For a broader picture of what we hold, send a request through our support email published on the Contact page. We will describe the data categories on your account clearly.
Yes. Open account settings and update editable fields directly. If a field is locked — for instance, because it is tied to a verified Rocket or Upay account — contact our support team through live chat or email and we will handle the correction with you step by step.
After account closure, we retain the minimum records needed to resolve open queries and meet retention obligations in the eligible regions we serve. The exact period depends on your local law and the region applicable to your account. We will confirm this when you submit a closure request.
No. This policy covers data processed by bet95 directly — your account, sessions, and transactions through our platform. Once you follow a link to an external site or a payment provider's own platform, their privacy terms apply and we have no control over how they handle your data.